Privacy Policy

This Privacy and Acceptable Use Policy explains how Estate Agents Ilford (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website, Estate Agents Ilford, and outlines the terms and conditions for responsible and lawful use of our Services.

Information We Collect

Comments

When visitors leave comments, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to aid in spam detection. An anonymized hash from your email may be provided to the Gravatar service to check if you’re using it.

Media

If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors may download and extract such data.

Cookies

  • When you comment, you may opt in to save your name, email, and website in cookies for convenience. These last for one year.
  • Login pages use temporary cookies to check browser compatibility. These cookies contain no personal data.
  • Upon login, cookies store login credentials and screen display preferences. Login cookies last two days; display preference cookies last one year. “Remember Me” extends the login to two weeks.
  • Editing or publishing content may create a cookie storing the post ID, which expires in one day.

Embedded Content and Third-Party Services

Articles may contain embedded content (e.g., videos, images, articles) from external websites. These websites may collect your data, use cookies policy, and track your interaction, especially if you have an account with them.

Data Usage and Sharing

  • Password Reset: If you request a password reset, your IP address is included in the reset email.
  • Spam Detection: Visitor comments may be checked through automated spam detection services.
  • No Unauthorized Sharing: We do not sell or rent your personal data. Any data sharing is done only for operational or legal requirements.

Data Retention

  • Comments and their metadata are stored indefinitely for follow-up recognition.
  • For registered users, personal information is stored in their user profile and can be viewed, edited, or deleted by the user or administrator (except the username).

Your Rights

You may request:

  • An exported file of your personal data.
  • Deletion of your personal data (except any required for legal, administrative, or security purposes).

Acceptable Use of Our Services

You must use our website lawfully and ethically. Prohibited uses include:

  • Violating local, national, or international laws.
  • Misrepresenting identity or providing false information.
  • Collecting or disclosing personal information without consent.
  • Engaging in abusive, threatening, or harassing behavior.
  • Uploading malware, hacking, or attempting to gain unauthorized access to our systems.
  • Sending spam or unsolicited communications.
  • Infringing intellectual property rights.

System Abuse:

Any deliberate attempt to overload, disrupt, or exploit our systems is forbidden and may result in account suspension and legal action.

Account Security:

You are responsible for keeping your login credentials secure. Unauthorized access due to negligence may lead to account suspension.

Enforcement and Violations

Violating this policy may result in:

  • Immediate account suspension or termination.
  • Removal of offending content.
  • Legal reporting for unlawful activities.
  • Recovery of costs associated with violations.

Policy Updates

We reserve the right to update this Policy at any time. Changes will be posted on this page and will take effect immediately. Continued use of our Services constitutes acceptance of any changes.

Contact Us

If you have questions about this Privacy and Acceptable Use Policy, or wish to report a violation, contact us at: [email protected]